
Dropshipping means you sell a product you don't keep in stock. When a buyer pays, you pass the order to a supplier, and the supplier ships it straight to the buyer. You don't buy stock upfront, but the buyer, the delivery promise and the returns are still yours.
| Who does it | |
|---|---|
| Store, listing, price | You |
| Payment and customer support | You |
| Returns and refunds | You |
| Stock, packing, shipping | The supplier |
| What the buyer sees | Only your store |
If the parcel is late or broken, the buyer writes to you, not to the supplier.
| Where | Allowed? | The rule to remember |
|---|---|---|
| eBay | Yes, from a wholesale supplier | Buying the item from another retailer or marketplace that ships to your buyer is not allowed. You stay responsible for delivery on time and for the buyer's satisfaction (eBay) |
| Amazon | Yes | You must be the seller of record, and returns and refunds stay with you (Amazon) |
| Your own store | Yes | You set the rules, but the delivery time you show must be honest |
Delivery time is a legal promise in the US. You need a reasonable basis for the shipping time you state. If you state none, you must be able to ship within 30 days. If you can't ship on time, ask the buyer to agree to the delay, or refund them in full (FTC). A longer honest promise is safer than a short one your supplier misses.
A product that looks cheap from the supplier can still lose money. Example, a made-up product:
| Price | $29.99 |
| Item from the supplier | −$11.00 |
| Supplier shipping | −$4.50 |
| Marketplace and payment fees | −$3.10 |
| Reserve for returns and reships | −$1.25 |
| Left before ads | $10.14 |
If ads cost you $6 per sale, you keep $4.14. So the profit before ads is the most you can pay to get one sale. If ads cost more than that, every sale loses money.
More on this: is dropshipping profitable.
Selling to the US from overseas? Check the new import rules first: the end of the de minimis exemption.
SellerClaw connects to CJ Dropshipping and to your eBay, Amazon, Shopify, Walmart and other stores, and works with your real data. Ask it to:
Example request: "Find 5 kitchen products on CJ Dropshipping under $10 and show what I'd keep from each at a $29.99 price on eBay."
No store yet? SellerCart builds a store of your own from a CJ Dropshipping catalog: you describe what you want to sell, the agent makes the pages, and payments go to your own Stripe.
Want to check a product's margin before you list it? Start free with SellerClaw.