Answer “where is my order?”

Where the parcel is and when it should arrive, with a friendly reply to the buyer ready to send.

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Using SellerClaw, where is order #1234? The buyer is asking. Draft a reply.

Needs

Any connected store

What you get back

Example answerSample data, to show what comes back

Using SellerClaw, where is order #1234? The buyer is asking. Draft a reply.

Order #1234 is out for delivery

USPS scanned it in Columbus at 7:40 this morning. It should arrive today.

DateWhere the parcel is
Oct 21Shipped from your warehouse
Oct 23At the USPS facility in Columbus, Ohio
Oct 25Out for delivery

Reply: “Hi Sarah, good news: your order is out for delivery today with USPS. Here's the tracking link if you'd like to follow it.”

What SellerClaw does

  1. 1

    Finds the order by its number, the buyer's name or the item.

  2. 2

    Gets its tracking from the carrier or your supplier.

  3. 3

    Explains where the parcel is and when it should arrive.

  4. 4

    Drafts a short reply to the buyer.

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Try it on your own store

Add SellerClaw to the AI you already use, connect a store, and send this prompt.