Last Updated: April 20, 2026
These Terms and Conditions (the "Terms") govern your access to and use of the websites, applications, dashboards, software, APIs, and related services made available by SellerAI, Inc. ("SellerAI," "we," "us," or "our"), including the SellerClaw software-as-a-service product and any related website functionality made available through sellerai.com and related domains (collectively, the "Services").
By accessing or using the Services, creating an account, clicking to accept these Terms, or otherwise indicating your acceptance, you agree to be bound by these Terms. If you do not agree, do not access or use the Services.
If you are using the Services on behalf of a company or other legal entity, you represent and warrant that you have authority to bind that entity to these Terms. In that case, "you" and "your" refer to that entity.
SellerAI, Inc.
169 Madison Avenue
STE 81650
New York, NY 10016
United States
SellerAI provides software tools designed to support e-commerce operations, including the SellerClaw product. SellerClaw is a hosted software service that may include automation, workflow tools, data processing, integrations, AI-enabled features, dashboards, and related functionality for online sellers.
The Services may evolve over time. We may add, modify, or remove features from time to time, provided that such changes do not materially deprive you of the core paid functionality of your then-current subscription during the applicable prepaid term.
You may use the Services only if you are legally capable of entering into a binding contract and are not prohibited from using the Services under applicable law.
You represent and warrant that:
To access certain features, you may be required to create an account. You are responsible for:
You must not share account access except as expressly permitted by your subscription plan or by us in writing. We may suspend or terminate accounts that we reasonably believe are being used in violation of these Terms.
SellerClaw is offered on a subscription basis. The pricing, plan limits, included features, and billing terms shown on the SellerAI website at the time of purchase, or in an applicable order form or checkout flow, are incorporated into these Terms by reference.
Unless otherwise expressly stated in an order form, subscriptions are billed on a monthly recurring basis in advance.
Your subscription will automatically renew for successive monthly billing periods unless you cancel before the next renewal date.
By subscribing, you authorize SellerAI and its payment processors to charge your selected payment method for all applicable fees, taxes, and any other charges incurred in connection with your account.
If a payment is declined, reversed, or otherwise fails, we may retry the charge and may suspend or limit access to the Services until payment is successfully received.
We may change subscription pricing from time to time. Any price change will apply no earlier than your next renewal term after we provide notice by email, through the Services, or on the website.
Fees do not include applicable taxes, duties, levies, or similar governmental assessments, including sales, use, value-added, or withholding taxes, unless expressly stated otherwise. You are responsible for all such taxes except taxes based on our net income.
Except as otherwise stated in these Terms, in an applicable order form, or as required by law, all fees are non-refundable once paid.
We may offer free trials, pilot access, promotional credits, or beta features from time to time. Such offerings may be subject to additional terms. We may modify or discontinue them at any time.
Beta, preview, or experimental features are provided "as is" and may be unavailable, incomplete, or subject to change without notice.
Subject to these Terms and your payment of applicable fees, SellerAI grants you a limited, non-exclusive, non-transferable, non-sublicensable, revocable right during the subscription term to access and use the Services for your internal business purposes.
You may not:
As between the parties, you retain ownership of the data, content, product information, business materials, prompts, files, listings, and other information that you submit to or make available through the Services ("Customer Data").
You grant SellerAI a non-exclusive, worldwide, limited license to host, copy, process, transmit, display, modify, and otherwise use Customer Data only as necessary to provide, maintain, support, secure, and improve the Services, to comply with law, and to enforce these Terms.
You are solely responsible for Customer Data, including its legality, accuracy, quality, and appropriateness. You represent and warrant that you have all rights, permissions, and legal bases necessary for SellerAI to process Customer Data as contemplated by these Terms.
You must not submit to the Services any sensitive personal data, protected health information, payment card data outside approved workflows, export-controlled data, or other regulated data unless the Services expressly support it and SellerAI has agreed in writing to handle it.
SellerClaw may include AI-enabled, automated, or recommendation-based features. By using such features, you acknowledge and agree that:
SellerAI may impose usage limits, guardrails, review steps, or other controls on AI functionality.
The Services may integrate with third-party platforms, marketplaces, payment providers, storefront systems, advertising services, shipping tools, analytics tools, AI programs, or other external services.
Your use of third-party services is governed by your agreements with those third parties, not by these Terms. SellerAI is not responsible for third-party services, their availability, policies, pricing, data practices, or acts or omissions.
You authorize SellerAI to access and exchange data with connected third-party services on your behalf as necessary to provide the Services.
SellerAI does not warrant that any integration will remain available, uninterrupted, or compatible indefinitely.
You are solely responsible for ensuring that your store operations, products, listings, marketing, and fulfillment comply with all applicable laws and platform requirements, including laws relating to consumer protection, product safety, sanctions, import/export, taxes, advertising, privacy, intellectual property, and restricted goods.
SellerAI may suspend or terminate access if we reasonably believe your use involves prohibited products, fraud, infringement, unlawful conduct, or material risk to SellerAI, its users, or third parties.
SellerAI and its licensors retain all rights, title, and interest in and to the Services, including all software, workflows, interfaces, models, designs, documentation, trademarks, copyrights, know-how, and other intellectual property embodied in or related to the Services.
Except for the limited rights expressly granted in these Terms, no rights are granted to you.
If you provide feedback, suggestions, ideas, or improvement requests, you grant SellerAI a perpetual, irrevocable, worldwide, royalty-free right to use and exploit them without restriction or compensation to you.
Each party may receive non-public, confidential, or proprietary information from the other party ("Confidential Information"). The receiving party will:
Confidential Information does not include information that: (a) is or becomes public through no fault of the receiving party; (b) was already lawfully known to the receiving party; (c) is lawfully received from a third party without restriction; or (d) is independently developed without use of the disclosing party's Confidential Information.
A party may disclose Confidential Information if required by law, subpoena, or court order, provided it gives notice where legally permitted.
Our collection and use of personal information is governed by our Privacy Policy, as updated from time to time. By using the Services, you acknowledge that SellerAI may process personal information in accordance with the Privacy Policy.
SellerAI will use commercially reasonable efforts to make the Services available, but does not guarantee uninterrupted or error-free operation.
From time to time, the Services may be unavailable due to maintenance, updates, internet outages, third-party failures, security incidents, or causes beyond our reasonable control.
Any support services, response times, or service levels are only as expressly stated on the website or in a separate written agreement.
We may suspend or limit your access to the Services immediately if:
Where reasonably practicable, we will provide notice and an opportunity to cure.
These Terms begin when you first accept them or use the Services and continue until terminated.
You may cancel your subscription at any time through your account or by contacting us. Unless otherwise stated, cancellation will take effect at the end of the current paid billing period, and you will retain access until then.
We may terminate these Terms or your access to the Services immediately upon notice if you materially breach these Terms and fail to cure the breach within 10 days after notice, or immediately if the breach is not curable.
Upon termination:
During an active subscription term, SellerAI may make available tools for export of certain Customer Data. After termination, we may retain and delete Customer Data in accordance with our standard retention practices, legal obligations, backup cycles, and internal policies.
You are responsible for exporting any data you wish to retain before termination or shortly thereafter.
THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE." TO THE MAXIMUM EXTENT PERMITTED BY LAW, SELLERAI DISCLAIMS ALL WARRANTIES, EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, AND ANY WARRANTIES ARISING FROM COURSE OF DEALING, USAGE, OR TRADE PRACTICE.
SELLERAI DOES NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED, ERROR-FREE, SECURE, OR FREE OF HARMFUL COMPONENTS, OR THAT ANY OUTPUTS, AUTOMATIONS, RECOMMENDATIONS, OR RESULTS WILL BE ACCURATE, COMPLETE, LAWFUL, OR SUITABLE FOR YOUR NEEDS.
SELLERAI DOES NOT GUARANTEE SALES PERFORMANCE, CUSTOMER DEMAND, PLATFORM APPROVAL, PROFITABILITY, OR BUSINESS OUTCOMES.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT WILL SELLERAI OR ITS OFFICERS, DIRECTORS, EMPLOYEES, AFFILIATES, LICENSORS, OR SERVICE PROVIDERS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUE, GOODWILL, DATA, BUSINESS OPPORTUNITY, OR BUSINESS INTERRUPTION, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, SELLERAI'S TOTAL AGGREGATE LIABILITY ARISING OUT OF OR RELATING TO THE SERVICES OR THESE TERMS WILL NOT EXCEED THE TOTAL AMOUNTS PAID OR PAYABLE BY YOU TO SELLERAI FOR THE SERVICES IN THE TWELVE (12) MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM. IF YOU HAVE NOT PAID ANY FEES TO SELLERAI, SELLERAI'S TOTAL LIABILITY WILL NOT EXCEED ONE HUNDRED U.S. DOLLARS (US $100).
Some jurisdictions do not allow certain limitations, so some of the above may not apply to you.
You will defend, indemnify, and hold harmless SellerAI, its affiliates, and their respective officers, directors, employees, and agents from and against any third-party claims, demands, actions, proceedings, damages, losses, liabilities, costs, and expenses, including reasonable attorneys' fees, arising out of or relating to:
SellerAI may participate in the defense with counsel of its own choosing at its own expense.
You may not use the Services in violation of U.S. export control or sanctions laws or any other applicable trade laws. You represent and warrant that you are not located in, organized in, or ordinarily resident in any jurisdiction subject to comprehensive sanctions, and are not a prohibited or restricted party.
These Terms are governed by the laws of the State of New York, without regard to its conflict of laws principles.
Any controversy or claim arising out of or relating to these Terms, the Services, or the breach thereof, including but not limited to any controversy or claim arising out of or relating to the design, development, license, sale, or use of artificial intelligence (AI), machine learning, large language model, or generative AI systems, tools, or products, shall be settled by binding arbitration administered by the American Arbitration Association in accordance with its Commercial Arbitration Rules, and judgment on the award rendered by the arbitrator(s) may be entered in any court having jurisdiction thereof.
The seat of arbitration shall be New York County, New York, and the arbitration shall be conducted in the English language.
To the fullest extent permitted by law, each party waives any right to a trial by jury in any action or proceeding arising out of or relating to these Terms, the Services, or the arbitration award.
You acknowledge that a breach of sections relating to intellectual property, confidentiality, account misuse, or prohibited use may cause irreparable harm for which monetary damages may be inadequate. SellerAI may seek injunctive or equitable relief without posting bond, in addition to any other remedies available.
We may update these Terms from time to time. If we make material changes, we will post the updated version on the website and update the "Last Updated" date. If required by law, we will provide additional notice.
By continuing to use the Services after the effective date of updated Terms, you agree to the revised Terms.
These Terms, together with any pricing page, order form, Privacy Policy, and any other documents expressly incorporated by reference, constitute the entire agreement between you and SellerAI regarding the Services and supersede all prior or contemporaneous understandings relating to the subject matter.
If any provision of these Terms is held unenforceable, the remaining provisions will remain in full force and effect.
You may not assign or transfer these Terms without SellerAI's prior written consent. SellerAI may assign these Terms in connection with a merger, acquisition, corporate reorganization, or sale of assets.
No waiver of any breach or default will be deemed a waiver of any subsequent breach or default.
The section headings are for convenience only and have no legal effect.
If you have questions about these Terms, please contact:
SellerAI, Inc.
169 Madison Avenue
STE 81650
New York, NY 10016
United States
Email: [email protected]