
When sales are flat, the first idea is to buy more traffic. Usually that's the wrong first move. Find the step where the store loses buyers, fix it, and only then pay for more visitors.
| Step | What to check | If it's low, fix |
|---|---|---|
| Visit → add to cart | share of sessions with a cart addition | the product page |
| Cart → checkout | share of carts that reach checkout | shipping cost, trust |
| Checkout → order | share of checkouts that complete | the checkout itself |
| First order → next order | share of returning customers | email to past buyers |
Shopify Analytics shows how many sessions added to cart, reached checkout and completed an order. Split it by device and traffic source: a store often converts fine on a computer and loses buyers on a phone, or sells to Google visitors and not to Instagram ones.
Example. A store has 5,000 sessions a month:
If half the checkouts finish, that's the leak. Raise it from 50% to 60% and you get 90 orders: +$600 a month with the same traffic. Buying 20% more visitors would cost money every month; fixing checkout is done once.
The page has to answer the buyer's questions before they hit Add to cart.
On average 70% of carts are abandoned. The top reason is extra costs: shipping, tax and fees, 40% of shoppers who left. Then slow delivery (20%), not trusting the site with a card (19%), being asked to create an account (18%) and a long checkout (17%) (Baymard Institute). Baymard estimates a better checkout can lift conversion by about 35% for an average large store.
What to do, in this order:
Run one channel at a time and judge it by orders, not clicks.
| Channel | Works when | Watch |
|---|---|---|
| Google Ads | people already search for your product | the search terms report |
| Meta Ads | the product is clear from one photo or a short video | purchases, not likes |
| SEO | buyers search for a problem or a category | Search Console queries |
| you have past buyers | repeat orders |
Email to past buyers is the cheapest of the four: they already know you. Add a channel only when the previous one sells at a profit.
A discount on everything makes each order less profitable.
Example. An item sells for $30. Item cost $12, shipping $6: you keep $12.
The same logic works for a free shipping threshold: set it a little above your average order, so buyers add one more item to reach it.
One week to record the numbers, two weeks of changes, one week to compare. Change one thing at a time: if you rewrite pages, fix checkout and launch ads in the same week, you won't know what worked.
More on this: what to automate first in a Shopify store.
SellerClaw connects to your Shopify store and works with your real data. Ask it to:
Example request: "Show my 10 Shopify products with the fewest sales in the last 30 days and suggest a better title for each."
Want to find where your store loses sales? Start free with SellerClaw.