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Answer a return request

What your own return policy says about this order, and a reply that follows it.

  • Read-only

Using SellerClaw, a buyer wants to return order #1234. What does my return policy say? Draft a reply.

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Needs

Any connected store

What you get back

Example answerSample data, to show what comes back

Using SellerClaw, a buyer wants to return order #1234. What does my return policy say? Draft a reply.

Order #1234 can be returned

It was delivered 12 days ago, and your policy accepts returns for 30 days with the buyer paying return shipping.

Your policyThis order
Returns within 30 daysDelivered Oct 13: within
Unused, in the original boxThe buyer says it's unopened
Buyer pays return shippingApplies

Reply: “Hi Mark, of course. Please send it back in its box within 30 days, and we'll refund you as soon as it arrives, minus the return shipping.”

What SellerClaw does

  1. 1

    Finds the order and the store it came from.

  2. 2

    Reads that store's return policy.

  3. 3

    Checks whether the request falls within the policy.

  4. 4

    Drafts a reply that follows your policy.

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Try it on your own store

Add SellerClaw to the AI you already use, connect a store, and send this prompt.

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