Find what your buyers complain about

The products that collect the most complaints, and what the complaints are about.

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Using SellerClaw, what do buyers complain about most in my eBay feedback? Group it by product.

Needs

An eBay store

What you get back

Example answerSample data, to show what comes back

Using SellerClaw, what do buyers complain about most in my eBay feedback? Group it by product.

What buyers complain about, last 12 months

14 negative and neutral ratings out of 612, and two products collect 10 of them.

ProductComplaintsWhat buyers sayWhat to fix
Ceramic pour-over set6Arrived cracked (4), smaller than expected (2)Double-box it, and put the size in the title and photos
Bamboo cutting board4Warped after washing (3), odd smell (1)Say “hand wash only” in the listing and on the box
Linen apron2Color differs from the photosReshoot the photos in daylight

Fixing the pour-over set's packaging removes the biggest single source of complaints.

What SellerClaw does

  1. 1

    Reads your eBay feedback, negative and neutral first.

  2. 2

    Groups the complaints by product and by topic.

  3. 3

    Shows the products with the most complaints and what to fix.

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Try it on your own store

Add SellerClaw to the AI you already use, connect a store, and send this prompt.